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Getting Started

Quickstart

Set up your venue and take your first booking.

This guide takes your venue from a fresh Apero account to a live booking page. Apero tracks the whole setup on one checklist, so you always know what is done and what is left. Until you go live, your booking page and guest texts stay off; you can work through the steps at your own pace.

Before you start

You'll need your Apero sign-in details. If your venue hasn't been created yet, the person who runs your Apero account can send you an invite from Settings, under Team & Roles.

Work through the setup checklist

Open the Go live checklist

Open the menu at the top left, choose Settings, then click Go live. Apero pins it to the top of the settings list, with an amber dot, until your venue is live. The same steps also follow you around the dashboard as a small Finish setup panel, so you can pick up where you left off from any page.

The Go live page with the required checklist and the recommended extras below it

Check your venue details

Click Set up next to Venue details. Confirm your venue name, address, and phone number; guests see these on your booking page and in confirmation texts. The URL slug on this page sets the web address of your booking page, and your timezone is detected from the address.

The General settings page with the venue name, URL slug, address, and contact details

Create your services

A service is a bookable period with its own hours and capacity, like Lunch or Dinner. Guests can only book times inside a service, so create one for each period you take bookings. Follow Create a service; once your first service is scheduled, the checklist ticks this step.

Build your floor plan

Add your rooms and tables so Apero knows what it can seat and can offer guests the right table sizes. Follow Build your floor plan. This step appears only when Table management is switched on for your venue.

Your booking link opens the page guests use to book online. On the Go live page, click Copy link in the Share your booking link row; copying the link ticks the step. Paste it into your Instagram bio, WhatsApp, or Google listing. To put the widget on your own website instead, click Add the widget to your site under the link, or follow Put bookings on your website.

Choose your text sender

The text sender is the phone number your confirmations, reminders, and table-ready texts come from. Click Set up next to Text sender to open Messaging settings and pick your number.

Go live

Back on the Go live page, click Go live at the bottom once the required steps are done. Apero confirms with "You're live. Your booking page is open." From that moment guests can book, and confirmation texts go out.

Find your way around Apero

Everything lives under the menu at the top left of the screen. Operate holds the day-to-day pages: Service View, Reservations, Events, Venue Availability, and Floor Plan. Guests holds your guest book and the message inbox. Grow holds Analytics, with Experiences coming soon. Below the groups sit Mise, your AI assistant, and Settings; the bar at the bottom switches between venues.

The top-left menu open, showing the Operate, Guests, and Grow groups

Using Apero on your device

Apero works well on iPad at the host stand. Create actions live in the floating plus button at the bottom of the screen, and forms rise from the bottom so the keyboard never covers them.

Common questions

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